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User review of Smokeball

Law offices should try and use Smokeball today

- by Kaitlyn

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

You only need good internet connectivity. You can easily access and use Smokeball using any mobile phone or computer. It lets me track workflow too. I can easily see work development as well as the current workloads of my staff.

What aspects are problematic or could work better?

Smokeball doesn’t run offline. So, when the internet fails, we cannot proceed with our tasks. Also, I wish I can generate URLs to easily access certain files in a task. The ability to print tasks would be useful too.

What specific problems in your company were solved by this product?

Smokeball syncs completely with our operations. It promotes collaboration among my staff while keeping deadlines in mind. All case files are tagged with time trackers and billings too, and all my staff can conveniently check such vital details.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.