What are the best aspects of this product?
You only need good internet connectivity. You can easily access and use Smokeball using any mobile phone or computer. It lets me track workflow too. I can easily see work development as well as the current workloads of my staff.
What aspects are problematic or could work better?
Smokeball doesn’t run offline. So, when the internet fails, we cannot proceed with our tasks. Also, I wish I can generate URLs to easily access certain files in a task. The ability to print tasks would be useful too.
What specific problems in your company were solved by this product?
Smokeball syncs completely with our operations. It promotes collaboration among my staff while keeping deadlines in mind. All case files are tagged with time trackers and billings too, and all my staff can conveniently check such vital details.
Are you a current user of this product?
Yes
What is your company size?
11-50 Employees
What is your industry?
N/A
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