Smokeball feedback from user

What are the best aspects of this product?

The best part of Smokeball is its ability to store essential documents that I need to handle, especially those with strict deadlines that I should meet. Storing and retrieving all such files have become efficient and easy. This makes me enjoy a more seamless workflow which is vital for accomplishing tasks before their respective deadlines.

What aspects are problematic or could work better?

I can’t seem to make notes in Smokeball that all my staff can work together. Such feature would help make a certain task or topic available to all my staff.

What specific problems in your company were solved by this product?

It’s convenient for keeping emails into case files without the need for converting their contents into PDF format. When we send emails to a client, for example, we only need to select it and place it in the right case file. It has sped up our processes significantly.

Are you a current user of this product?

Yes