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User review of Smokeball

Suitable for small law companies

- by Lacy

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

This is an outstanding tool for managing cases and for billing. Smokeball includes the auto-time tracking feature which helps me save and handle my precious time accordingly. I’ve been working on the paralegal career for many years, and I haven’t found any platform that can rival Smokeball. This is really fitting for a small law office that values time a lot.

What aspects are problematic or could work better?

Smokeball is a costly tool. However, it helps me save a lot of time and make accurate billings. This makes Smokeball a worthy investment, especially that you can easily get back your expenses in a short time.

What specific problems in your company were solved by this product?

A great solution that has simplified the billing processes in our law office. We do not need to manually encode billing and payment information anymore. We can simply grab a URL that clients can click for them to pay using their accounts. It syncs with LawPay as well, and all transactions conveniently show in the right account.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.