What are the best aspects of this product?
Smokeball helps us create more systematic processes and workflows in the firm. For instance, we have programmed the platform so it would automatically assign tasks to the proper staff accurately. It would do such when it is time for the staff to begin and finish a workload. Tracking all our profit is easier too since the tool conveniently displays earnings from hourly rates and upfront charges.
What aspects are problematic or could work better?
The fact that Smokeball functions partially on the local device and partially on the cloud makes it somehow sluggish. Yes, it is a wonderful idea to work without internet connectivity. But making Smokeball fully run on the cloud would be greater.
What specific problems in your company were solved by this product?
Smokeball helps us establish a few dependable systems to solidify our processes. These systems allow us to create the right operations for each field, which is suitable for keeping things in order. This helps increase the productivity of our staff by keeping them occupied with the right workload and is great for finishing things before deadlines too. In addition, work is easier because Smokeball automates much of the processes. This gives us enough peace of mind about not missing any points since Smokeball keeps us updated on the right track. The tool is also great for tracking our earnings in the firm.
Are you a current user of this product?
Yes
What is your company size?
1-10 Employees
What is your industry?
Law Practice
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