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User review of Snagit

A really simple tool for everyone!

- by Faye

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It's a simple program that's readily accessible. It's not something that requires several clicks just to get the app to launch. I highly recommend they do something to expand their tutorials so users will get an in-depth view of the product. I noticed there were certain functionalities and use cases that I wasn't even aware of. It'd be nice to see videos or some comprehensive explanantion of what's included on the next version release.

What aspects are problematic or could work better?

I feel the user interface needs some improvment. It looks really old. Or it could be an old software trying hard to go for a "futuristic" theme. It would seem like an 2005 version of Windows Media Player.

What specific problems in your company were solved by this product?

It's really swift in grabbing screenshots. It serves such purpose whenever I'm making use of a browser or app that won't let me print to PDF or whenever I'm in need of multiple windows.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Biotechnology

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.