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User review of Snagit

A really worthy tool for making presentations.

- by Jay

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It's great using Snagit since it's constantly around. The red button will always be on the desktop for easy access. I frequently make use of it to craft program demonstrations. I can quickly take a screenshot and showcase essential buttons or functionality via a box or an arrow. It's helpful in capturing content that are outside your monitor's frame.

What aspects are problematic or could work better?

Its functionality upgrade whenever a new version is released leaves something to be desired. I recently made an upgrade to 13 from 11. Version 11 didn't fully uninstall so it was impossible for version 13 to run. I was left dead in the water until I finally found a solution on my own to push the upgrade through.

What specific problems in your company were solved by this product?

Our remote staff is situated all over the state. They're constantly using our productivity software. So whenever a newer version is available, we'd send a handout to users to explain certain changes so they won't waste time. Snagit helps us lump that tool by means of visual aids. What's more, it's able to quickly deploy updates.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Government Administration

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.