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User review
of Social Champ
Scedule, Publish, Engage and Analyze.
-
by Catherine Kim
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
- Easy on the pocket.
- Time manager.
- Schedule posts through bulk upload.
- Social Inbox to unify messages.
- Know the sentiments of your audience.
- Monitor the analytics of your social media platforms.
- Generate more leads through publishing engaging content.
- Edit or reschedule your posts through the calendar.
-Edit images using the image editor.
What aspects are problematic or could work better?
-Not able to schedule posts on Instagram directly
- Can not upload stories on social media platforms.
- YouTube and Tumblr do not work on it.
What features/services would you like to see in future versions of this product?
Something that can help the users to schedule and publish stories in bulk.
What specific problems in your company were solved by this product?
Scheduling and monitoring the analytics to know the preference of the audience.
Are you a current user of this product?
Yes
Vendor Reply
Here’s how the company that owns Social Champ replied to this user review:
Your feedback is highly appreciated, Catherine! We have some major improvements and integrations planned for this year - We hope you keep enjoying our services!
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Marketing and Advertising
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It helps us get actionable insight on customer behavior and trends.
- It assists us to respond quickly to customer complaints.
- It enables us to manage multiple social media accounts on different channels.
PRICING & COSTS
What was the cost of implementing this product?
$ 89 per month.
What is your total annual cost for using this product?
$1069 annual amount for using Social Champ
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
I got 20% discount on annual business offer.
FEATURE DETAILS
Main Features
Social sharing amazing
5
Social campaigns very good
4
Social engagement very good
4
Social analytics amazing
5
Message scheduling tools ok
3
Post-time optimization tools very good
4
URL tracking tools very good
4
Message approval system ok
3
Keyword monitoring ok
3
Individual network reports ok
3
Engagement reports very good
4
Trends reports very good
4
