What are the best aspects of this product?
At around the time we were using SocialFlow, the company happended to be one of very few social media optimization service providrers to gain complete access to Twitter's Fire House. That means, the company is capable of making a real-time analysis for every Tweet being made. The At Boxed Water is functional since we have different RSS feeds/news that we'd be sharing content on all our Twitter accounts. This tool does a content analysis on such feeds/news to figure out which content needs to be shared on what followers/users are Tweeting at the moment. This led to an enhancement of engagement with our followers.
What aspects are problematic or could work better?
SocialFlow is a bit complicated to navigate. It took a bit of training time to finally get accustomed to it. Its wide range of features outpaces the requirements of organizations. This is purposely intended for those who already amassed huge audiences.
What specific problems in your company were solved by this product?
Currently a startup, we wanted to engage our followers without spending a bulk of time dealing with social media. Through SocialFlow, we had to software make critical decisions when it comes down to imparting us with information at the best time possible.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
11-50 Employees
What is your industry?
Venture Capital & Private Equity
How many people in your company actively use this product?
just me
How long is your contract with the vendor?
Less than 1 year
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