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User review of Sotrender

Optimizing social media presence through human intelligence driven technoloogy

- by Luke

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

The best thing about Sotrender is the human intelligence behind the machine. I can see it was developed by a few outstandingly competent people so it can process a gigantic amount of data every day in a smart way, producing results that can really explain what and why people are doing in the social media channels tracked by the software. I hope that this front side of things will eventually match the ingenuity of what resides under the hood.

What aspects are problematic or could work better?

The user interface can use some improvements

What specific problems in your company were solved by this product?

It has been a great help in optimizing the social media presence of e-commerce sites and apps. It makes them more effective in using social media and in reaching out to their customers/users.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Entertainment

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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