Quite challenging to use during the early phase but we got the hang of using the system so it’s worth it.

What are the best aspects of this product?

It allows us to do more things based on the current features of the system that could result in a faster extraction and better delivery of the data. Reports, therefore, are easier to understand and a hundred percent accurate.

What aspects are problematic or could work better?

The pivot feature is not yet available so I would have to resort to other solutions to efficiently extract the report from the source. The process is a little bit longer and tedious on my end but it still gets the work done. However, adding the pivot feature would be a big help in expediting the process.

What specific problems in your company were solved by this product?

It is easier for us to present our numbers during our quick meeting sessions with the team. Conducting a root cause analysis of certain issues based on the presented data is now faster to accomplish.

Are you a current user of this product?

No