What are the best aspects of this product?
Its a Collaborative tool like Airtable but with a lot of bugs in basic functionality
What aspects are problematic or could work better?
It's supposed to be an alternative to spreadsheets in its collaborative avatar or or Airtable . With fundamental issues like undo not working, Data added thru CSV in master data not visible to collaborators, ctrl+C + ctrl+V not working. Inspite of it being a paid product somehow Rachit had the view that we should have been patient while he was fixing these basic issues. When you question him about basic functionality he seems to blame the users for not using the product correctly. What can be a correct way of cntrl+c and Cntrl+v, undoing (from the button in the sheet), pasting data using the append function given by the sheet. Also the most famously he feels that even excel has bugs so we should be OK in accepting simple and basic bugs in the product. The issue resolution system is a chat box. No list of your issue with what is happening to its resolution. Also its premium version needs to work with 50000 rows of data. The sheets started crashing at 14000 rows. Again it was expected that we should expect the crashes without hues and cries.
And this constant reminder if you raise issues that it is being used by 5000 companies and 50000 users making you feel guilty for asking questions as if you are a dumb user.
We 15 users ultimately gave up
Are you a current user of this product?
Yes
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