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User review of Stitch Labs

Adequate for simple inventory management

- by Maria

USER SATISFACTION

RECOMMENDATION
4 out of 7
Maybe
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
3out of 5
ok
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

I like that the user interface is simple and easy to navigate. You can quickly find basic info with a couple of clicks. However, the customer support could be improved. The agents are helpful, but they do not seem well versed about the requirements of the retail community.

What aspects are problematic or could work better?

Stitch Labs is adequate for simple reporting and inventory management. More advanced functions need customization for which you must pay extra. The software does not allow you to manipulate and create reports for your own needs. As mentioned earlier, the support agents need to become informed about the needs of retailers. When I ask for better functionality, they only make a note of my request.

What specific problems in your company were solved by this product?

We use Stitch Labs to track and manage sellable goods. It provides good insight into different inventory values. The simple interface is easy to learn and use, and new employees can get the hang of the software in a couple of hours.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Logistics and Supply

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.