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User review of Stitch Labs

Good app for multi-channel businesses

- by Ricardo

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I think the outstanding feature is the reporting functions. The software offers many different reports to review sales and inventory. I use the system to create useful demand planning. The inventory feature is simple to work on and update. To sum up, Stitch Labs is a user-friendly platform that can perform a lot of useful tasks.

What aspects are problematic or could work better?

The only difficulty we faced is integrating Stitch Labs with Magento. To be fair, this could be because of a coding issue on our part and not due to a fault with the software. The support agents have been helpful in resolving all concerns.

What specific problems in your company were solved by this product?

We started with Google Docs to capture our inventory info. But we needed a single platform for our inventory and sales data. Stitch Labs has fulfilled all our needs admirably. We have integrated it successfully with many channels. For the Magento integration, their customer support has helped us a lot. In fact, the quality of customer support makes Stitch stand out from its competitors. I highly recommend this system to other companies.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Consumer Goods

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.