Hard to use the app, but it makes info available

What are the best aspects of this product?

Stitch Labs offers accurate info. If you do not have a P&L or accounting background, you may find it hard to use the app. The customer support could be improved as our contact does not seem to provide personal assistance. They have simply installed the product and moved on.

What aspects are problematic or could work better?

You need to be careful about the setup to get accurate info as this inventory software is not very intuitive. We could definitely make better integrations with our e-commerce solution, but it would need more investment and work for which we do not have the time and resources at the moment.

What specific problems in your company were solved by this product?

I wish Stitch provides a more detailed view of our overall store P&L, COGS (cost of goods sold), and inventory. Plus, it would be great if the system automates the reporting on these metrics.

Are you a current user of this product?

Yes