SugarSync is great

What are the best aspects of this product?

I can select devices where I want SugarSync to be activated. I can retrieve several versions of a file, making it convenient whenever I accidentally delete files.

What aspects are problematic or could work better?

There was a time when some of my files were deleted in the cloud. I couldn't locate it anywhere and had to ask the support team to retrieve it. Despite being able to retrieve those files, I still had to reorganize it again. This gave quite a bit of a hassle. Their support team also needs work. They sometimes only give automated responses, making it hard to communicate with them your problem. They also only give out limited options to contact their support team. They don't have phone service.

What specific problems in your company were solved by this product?

I can share big files with other people in my organization and outside. I can even share it with people who don't have SugarSync. It also synchronizes all files in real-time across all my devices.

Are you a current user of this product?

Yes