It has made my work less stressful and automated than before

What are the best aspects of this product?

The user interface is very easy to understand and intuitive. It's easy to navigate around and keep track of everything. Our teams are finally getting organized.

What aspects are problematic or could work better?

At the start there were a few bugs in the system, but things are running smoothly now.

What features/services would you like to see in future versions of this product?

Easy use of arrangements of tickets and navigating them

What specific problems in your company were solved by this product?

Complexity and slow work

Are you a current user of this product?

Yes