What are the best aspects of this product?
Interestingly, the actual Support team of Supportbench is top notch. We’ve never received such immediate and clear Support using a platform like this in the past. They definitely make us feel like valued clients.
What aspects are problematic or could work better?
We’ve been making a lot of use of the Surveys, but I'd love to see more customizations. It would be helpful to have a button in the email itself.
What features/services would you like to see in future versions of this product?
Updated features/services I would like to see in future versions of this product.
What specific problems in your company were solved by this product?
I have not face any problem overall is awesome. It was great experience for me.
Are you a current user of this product?
Yes
How long have you been using this product?
Less than 1 month
What is your company size?
1-10 Employees
What is your industry?
Consumer Services
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2B
How did using this product affect your business goals?
What was the cost of implementing this product?
30$
What is your total annual cost for using this product?
360$
How long is your contract with the vendor?
1 month
Did you get any discount for this product? How much?
Yes it was 50$
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