Looks simple feels premium.

What are the best aspects of this product?

In the short time I’ve used SupportBench, it’s become my first choice for B2B Customer Support products. I've recommending Supportbench quite regularly because it’s been a feature rich and stable system and it’s elegant in the way I can work within it.

What aspects are problematic or could work better?

Every time I learn something new about the system, I find there’s another addition to the system. It’s great, but I wish I had a better understanding of every part of Supportbench so I could make more use of the system.

Are you a current user of this product?

Yes