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eCommerce Software

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What is SurchX?

SurchX is a surcharge solution that enables merchants to increase their profits by surcharging their customers and still retain or even grow their client base. Majority of the modern consumers use credit cards to pay for products and services and each transaction entails a credit card processing fee that is usually 3% of the actual price, which is paid by merchants to credit card companies. This burns a huge hole to the merchants’ revenue – up to 30% of their profit.

With SurchX, merchants recover operational losses due to processing fees from credit card companies by securely passing said fees to their customers. The software does this while adhering to compliance policies of 67 regulatory bodies in the United States.

When a customer pays via credit card, SurchX’s powerful API instantly immediately recognizes the credit card being used, the processing fee being charged, and how much of the fee can the merchant pass on to the customer as permitted by the law. SurchX then automatically adds the processing fee to the customer’s total purchase price.

Overview of SurchX Benefits

Recover Losses

SurchX presents merchants and retailers with a secure and legal way to recover their losses due to credit card processing fees. As many customers purchase products and pay for services using credit cards instead of cash, merchants have to shoulder the costs of credit card processing fees, which represents 30% of their annual profit.

With SurchX, you are able to pass on processing fees to your customers and recoup your losses. That means more profit for your business.

Completely Legal

Surcharging your customers is legal, although the amount you can pass on to your customers varies based on location, prevailing policies, and laws. SurchX is compliant with over 60 regulatory bodies and does all the calculating and charging.

The software automatically identifies the credit card of the buyer and the processing fees and instantly scours its database for policies and laws that apply to the said transaction. Based on its findings, SurchX then passes on the processing fee to the customer, the amount depending on what the law allows. You never have to worry about breaking any law with SurchX.

Consumers are okay with it

According to research, the vast majority of customers don’t mind paying the credit card processing fee whenever they transact using their credit cards. That means you don’t have to worry about losing customers if you start surcharging them.

Overview of SurchX Features

  • Powerful API
  • Compliant With Leading Regulatory Bodies
  • Compatible with over 600k credit card types
  • Integrations with popular payment gateways and shopping carts

What Problems Will SurchX Solve?

Use cases:

  • SurchX tested on a mini storage business with recurring revenues. They disclosed the surcharge. No one canceled, no one complained. Four people out of 2,350 opted for an alternative payment method.
  • Food delivery services and supermarkets with narrow margins can use SurchX. Supermarkets often have net margins of 1% and rely on turnover to make money.
  • SurchX is used by call centers. SurchX specializes in making Card-Not-Present transactions, where customers often use reward cards that cost merchants interchange fees and higher processing costs.

Awards & Quality Certificates


SurchX Position In Our Categories

Position of SurchX in our main categories:


SurchX is one of the top 200 eCommerce Softwareproducts


SurchX is one of the 200
eCommerce Software products

If you are considering SurchX it could also be sensible to analyze other subcategories of Best eCommerce Software collected in our base of B2B software reviews.

Since each company has specific business requirements, it is sensible for them to refrain from searching for a one-size-fits-all perfect software solution. Needless to say, it would be useless to try to find such an app even among popular software applications. The intelligent thing to do would be to catalog the various essential factors that require consideration such as required features, finances, skill levels of employees, company size etc. Then, you should do your homework thoroughly. Read some SurchX reviews and look into each of the other systems in your shortlist in detail. Such comprehensive groundwork can ensure you reject ill-fitting systems and choose the app that offers all the features you need for business success.

How Much Does SurchX Cost?

SurchX Pricing Plans:
Free trial

SurchX is free. It doesn’t offer enterprise pricing. In most cases, they don’t charge anything or they may add 0.5% to the transaction, depending on various situations. For more info, get in touch with the software vendor.

User Satisfaction

We realize that when you make a decision to buy eCommerce Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SurchX reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SurchX. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.






Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Free
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Cloud Hosted

What Support Does This Vendor Offer?


What are SurchX pricing details?

SurchX Pricing Plans:
Free trial

SurchX is free. It doesn’t offer enterprise pricing. In most cases, they don’t charge anything or they may add 0.5% to the transaction, depending on various situations. For more info, get in touch with the software vendor.

What integrations are available for SurchX?

SurchX integrates with the following business systems and applications:

  • Magento
  • Woocommerce
  • Shopify
  • Shopify+

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