What are the best aspects of this product?
SureMDM offers locally installed and cloud-based options. The latter is better, but the other one doesn't demand monthly charges. The platform lets us easily connect to devices that we need to track, and we can conveniently grab a new license package from 42 gears.
What aspects are problematic or could work better?
Pricing would be better if they offer discounts for bundle orders. Such as buying two or all choices from SureMDM, SureFox and SureLock. As for now, we have brought separate licensing for each of them. Talking about licenses, I hope they can be handled using email credentials since it is inconvenient to enter the codes when buying ten packs manually. Moreover, the tutorials and other learning materials for users should be improved. However, this is just a small issue once you've already got a good grasp over SureMDM.
What specific problems in your company were solved by this product?
We have ditched the use of wall-mounted touchscreen monitors in favor of Android tablets, and SureMDM helps us manage all of such devices in various locations. This helps us efficiently avoid, determine and stop any inappropriate use of the devices by our employees. Our staff also love this option because tablets generally last longer than the old touch screen monitors. Tablets are easier to use, as well.
Are you a current user of this product?
Yes
What is your company size?
11-50 Employees
What is your industry?
Hospital & Health Care
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