Fantastic customer service.

What are the best aspects of this product?

SurePayroll functions reall well. It offers great service at a reasonable pricing. System is flexibile. It's capable of handling a number of issues for companies.

What aspects are problematic or could work better?

Whenever payroll makes it through the approval lifecycle and happens to be approved, it'll entail manual intervention by the staff from SurePayroll to cancel or do the necessary changes. Being a user, I was given a warning of such instance. But that would entail me really knowing what I'd want to do after in a few minutes after I'm through.

What specific problems in your company were solved by this product?

SurePayroll made everything in payroll convenient, swift, and digital. We can opt to writing down checks, but we didn't want to. Everything is done digitially. Reports were simple enough to read.

Are you a current user of this product?

Yes