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User review of SurePayroll

Greatest payroll platform that I’ve ever used. Fast, reliable and highly accurate.

- by Mellie

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Before switching to SurePayroll, running our company payroll always gives me a big headache because of multiple inaccuracies. After using several payroll providers, I stumbled upon this application and decided to give it a shot. I am happy that I went with my gut feeling to switch providers and special thanks to Ryan, he took charge of the seamless transition.

What aspects are problematic or could work better?

There is absolutely nothing wrong with the software. I love everything about it and how it changed our lives. However, I want to raise a minor concern regarding their support team. They should pay more attention to my concerns by taking down notes so no time is wasted by asking the same questions over and over again.

What specific problems in your company were solved by this product?

We were able to save thousands of dollars just for payroll processing fees. Our old providers charge us with higher rates but gave unsatisfactory results. Computing for payroll is easy; simply type the numbers to the appropriate fields. You can quickly look for errors and correct them on the spot. Before I switched to SurePayroll, I always have a lot of difficulties creating our company payroll, and there are times that I have to repeat everything from scratch.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.