Respoonsive and highly precise.

What are the best aspects of this product?

I like how precise and quick they are to responding to any inquiry. Getting both worker's comp and 401K in one platform is awesome. It makes things simpler. That means less problem for the backoffice admin.

What aspects are problematic or could work better?

I'm still not at all sure if SurePayroll will end up running separately from that of Paychex. The previous payroll service we've been utilizing was taken over by Paychex, which is currently being closed down. Not all are managed by one contact. So some way want to go for such.

What specific problems in your company were solved by this product?

Getting both worker's comp and 401K included within payroll makes things simpiler for our business. Less time is wasted on the backend admin. More are included in the core business. External booking service happens to know their way around SurePayroll.

Are you a current user of this product?

Yes