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User review
of Pointerpro
An Excellent product for Audio-related surveys!
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
1. Ease of use
2. Custom Templates
3. Attaching audio and images is easy and convenient
4. Easy to share and maintain the results of the survey
What aspects are problematic or could work better?
The website gets a little slow when you add more than 50 questions but that's alright considering the overall experience.
What features/services would you like to see in future versions of this product?
More template options would be a great addition to this product!
What specific problems in your company were solved by this product?
I used Survey Anyplace for my Master's thesis to collect data from subjects using audio files. It was a seamless experience. I have used Google Forms for audio surveys. The interface for audio surveys isn't the best for Google Forms. Survey Anyplace makes it so much easier to interact with audio-visual file formats.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Google Forms
Why did you decide to change it?
I used Survey Anyplace for my Master's thesis to collect data from subjects using audio files. It was a seamless experience. I have used Google Forms for audio surveys. The interface for audio surveys isn't the best for Google Forms. Survey Anyplace makes it so much easier to interact with audio-visual file formats.
Are you satisfied with the change?
Yes!
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It delivered sophisticated analytic functions that display results in understandable charts.
- It boosted customer engagement and satisfaction, and helped maintain a professional relationship.
PRICING & COSTS
What was the cost of implementing this product?
None
What is your total annual cost for using this product?
None
Did you get any discount for this product? How much?
Full discount for Premium version!
FEATURE DETAILS
Survey
Survey Creator & Editor amazing
5
Customization amazing
5
Formating amazing
5
Data Import/Export amazing
5
Expert Templates amazing
5
Survey Logic amazing
5
Polls & Forms amazing
5
Multimedia amazing
5
Backup and Auto-Recovery amazing
5
Feedback Management amazing
5
Labeling, Tagging, and Categorization amazing
5
Question Morphing amazing
5
Randomize & Copy-Paste Questions amazing
5
Versioning & Testing amazing
5
Drag-and-Drop amazing
5
Expression Piping amazing
5
Looping amazing
5
Platform
Performance & Reliability amazing
5
Reporting & Analytics amazing
5
Customization amazing
5
Mobile amazing
5
Support amazing
5
