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User review of Pointerpro

Goodbye Survey Monkey and Typeform, Welcome SurveyAnyplace!

- by David Cacik

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Survey Anyplace is the perfect survey solution, has more features than Survey Monkey or Typeform combined, the user interface is very easy to understand and navigate and help is always available in multiple forms. The possibility of downloading a custom PDF report for our respondents after taking a questionnaire is a gem that you can't find anywhere else in the survey software/assessment software space.

What aspects are problematic or could work better?

I haven't had any particular problems with the product yet, unlike with buggy competitors, survey anyplace seems to have their product well maintained.

What features/services would you like to see in future versions of this product?

The reporting capabilities are great so I would love to see more features coming in this direction.

What specific problems in your company were solved by this product?

c

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Typeform

Why did you decide to change it?

Buggy and lacked features

Are you satisfied with the change?

Yes, I recommend everyone the switch

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It provided interactive branding and appearance features for the company to create personalized surveys.
  • It delivered sophisticated analytic functions that display results in understandable charts.
  • It boosted customer engagement and satisfaction, and helped maintain a professional relationship.
  • It enabled simple email uploads and automated bulk messaging.

PRICING & COSTS

What was the cost of implementing this product?

Less than $1000

What is your total annual cost for using this product?

$1000

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.