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User review of Pointerpro

Great, flexible option for creating engaging surveys and quizzes

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The design, logic, and answer option features are great. It's very easy to use. The reporting function is very helpful and produces professional looking .pdf reports with a single-click. The Google Analytics and Google Tag Manager integration is also nice.

What aspects are problematic or could work better?

The only things I do not like about the software is the monthly 2,000 response maximum. Some software options included unlimited responses, however, most cost more or did not have as many features.

What features/services would you like to see in future versions of this product?

I'd like to see a more custom options for embedding the surveys into a website. We have a very restrictive web publishing platform so sometimes the survey design responds differently on desktop vs. mobile.

What specific problems in your company were solved by this product?

Survey Anyplace has created new opportunities for us to take our content to the next level with reader engagement. We've seen increased time spent and are also able to obtain valuable information on our reader base that we can use to curate future content.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Insurance

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It boosted customer engagement and satisfaction, and helped maintain a professional relationship.

PRICING & COSTS

What was the cost of implementing this product?

$500

What is your total annual cost for using this product?

$500

How long is your contract with the vendor?

1 year

FEATURE DETAILS

Survey

Survey Creator & Editor
5
amazing
Responder Management
5
amazing
Customization
4
very good
Distribution
4
very good
Branching Logic and Audience Segmentation
4
very good
Formating
4
very good
Expert Templates
4
very good
Survey Logic
4
very good
Polls & Forms
4
very good
Expression Piping
4
very good

Platform

Performance & Reliability
5
amazing
Reporting & Analytics
4
very good
Customization
4
very good
Mobile
4
very good
Support
5
amazing
User, Role, and Access Management
4
very good
Security
4
very good