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User review of Pointerpro

Great surveying software!

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

This is a great, adaptable surveying software that can be used for both assessments and surveying and is easily customizable for company needs.

What aspects are problematic or could work better?

I'm looking forward when the ReportR features are more customizable for company branding but I love how responsive the company always is to feedback and how frequently they often provide updates and new tips.

What features/services would you like to see in future versions of this product?

I'm looking forward when the ReportR features are more customizable for company branding.

What specific problems in your company were solved by this product?

We used to have to use a number of platforms to host our various surveys and assessments in order to get all the features we were looking for. Survey Anyplace has been able to provide all of these features in one place and great customer service to help us implement them.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

E-Learning

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Typeform, Quiz Works, and Google Surveys

Why did you decide to change it?

Wanted to be able to house all in one place

Are you satisfied with the change?

Yes!

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It provided interactive branding and appearance features for the company to create personalized surveys.
  • It delivered sophisticated analytic functions that display results in understandable charts.
  • It boosted customer engagement and satisfaction, and helped maintain a professional relationship.
  • It enabled simple email uploads and automated bulk messaging.

PRICING & COSTS

How long is your contract with the vendor?

Unlimited

FEATURE DETAILS

No information provided by the reviewer.