User review
of Pointerpro
One of the best survey tool
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Before choosing surveyanyplace I tested at least a dozen other similar tools. What I appreciate most is the good number of features that their system offers and the continuous updates.
What aspects are problematic or could work better?
Creating forms that respect the gdpr is not easy, they could improve this aspect. There are also some small bugs but I am convinced that they will be solved soon.
What features/services would you like to see in future versions of this product?
a better feature to be gdpr complaint
What specific problems in your company were solved by this product?
we needed an easy and functional tool to create different types of surveys and we found an ideal partner
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Marketing and Advertising
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2B
PRICING & COSTS
What is your total annual cost for using this product?
about 600
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
no
FEATURE DETAILS
Survey
Survey Creator & Editor very good
4
Bulk Emailing ok
3
Responder Management very good
4
Customization ok
3
Branching Logic and Audience Segmentation mediocre
2
Formating ok
3
Data Import/Export very good
4
Expert Templates ok
3
Survey Logic ok
3
Polls & Forms ok
3
Multimedia mediocre
2
Backup and Auto-Recovery ok
3
Feedback Management ok
3
Labeling, Tagging, and Categorization mediocre
2
Question Morphing ok
3
Randomize & Copy-Paste Questions ok
3
Versioning & Testing ok
3
Drag-and-Drop mediocre
2
Expression Piping ok
3
Looping ok
3
Platform
Performance & Reliability ok
3
Reporting & Analytics very good
4
Customization ok
3
Mobile ok
3
Support amazing
5
API/Integrations ok
3
User, Role, and Access Management ok
3
Security ok
3
Multi-Language very good
4
