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User review of Pointerpro

Responsive support team and easy to learn

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The support team is responsive and helping in addressing most of the usage-related queries from users. It is quite easy to start using and set up. Report generation function in PDF is great!

What aspects are problematic or could work better?

There are some logic rules or filtering rules that can be a little bit tedious to set up if you have too many conditions.

What features/services would you like to see in future versions of this product?

they could benefit from allowing some form of bulk import of terms to be used as part of the filtering process or a bulk duplicate function for rules.

What specific problems in your company were solved by this product?

SurveyAnyplace has allowed us to provide an easy and secure manner for collecting and also generating insights about our clients / programs.

Are you a current user of this product?

Yes

No information provided by the reviewer.

FEATURE DETAILS

No information provided by the reviewer.