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User review of Pointerpro

Super customizable and easy to use, without a huge price tag

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I'm an online marketer and my quizzes allow me to gather valuable information about prospects while delivering helpful content that is directly suited for them. You can assign values to different answers to deliver a weighted score, and then have quiz-takers redirected to a page on your website based on their result, it doesn't get much better than that!

What aspects are problematic or could work better?

The reporting could definitely be better, it's difficult to find the results for specific respondents. I worked around this by using Zapier to deliver the important results directly to the contact record in my CRM and I can run reports from that.

What features/services would you like to see in future versions of this product?

Two things: A piechart that shows the breakdown of outcomes/results of responses and the responses to be labeled by email or other searchable feature instead of an auto-generated number.

What specific problems in your company were solved by this product?

Quizzes are known to be great lead generating tools, and with their features I can not only generate leads much easier, I am also gathering valuable information about their needs, and tailoring my follow up to the exact problems they are experiencing.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It provided interactive branding and appearance features for the company to create personalized surveys.
  • It boosted customer engagement and satisfaction, and helped maintain a professional relationship.

PRICING & COSTS

What was the cost of implementing this product?

Just the subscription $50/mo (I implemented it myself)

What is your total annual cost for using this product?

~$600

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Survey

Survey Creator & Editor
5
amazing
Responder Management
3
ok
Customization
5
amazing
Distribution
5
amazing
Branching Logic and Audience Segmentation
5
amazing
Formating
5
amazing
Data Import/Export
5
amazing
Survey Logic
5
amazing

Platform

Performance & Reliability
5
amazing
Reporting & Analytics
4
very good
Customization
5
amazing
Mobile
5
amazing
Support
4
very good
API/Integrations
4
very good
User, Role, and Access Management
5
amazing
Security
4
very good