User review
of Pointerpro
SurveyAnyplace Highly Recommended
-
by kelly medlicott
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Templates ready and available to use
Explanations for each question
Easy scoring
Quick to build
Clear and detailed reporting
What aspects are problematic or could work better?
Unable to test features unless you are are on the plan
What features/services would you like to see in future versions of this product?
Ability to test features for a week and then decide to upgrade or not
What specific problems in your company were solved by this product?
Testing for users
Testing for external users
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Information Technology and Services
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It provided interactive branding and appearance features for the company to create personalized surveys.
PRICING & COSTS
What was the cost of implementing this product?
$29pm
What is your total annual cost for using this product?
$348
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
NO
FEATURE DETAILS
Survey
Survey Creator & Editor amazing
5
Responder Management amazing
5
Customization amazing
5
Distribution very good
4
Formating amazing
5
Data Import/Export amazing
5
Expert Templates amazing
5
Survey Logic amazing
5
Multimedia amazing
5
Feedback Management amazing
5
Labeling, Tagging, and Categorization amazing
5
Question Morphing amazing
5
Randomize & Copy-Paste Questions amazing
5
Versioning & Testing amazing
5
Drag-and-Drop amazing
5
Platform
Performance & Reliability ok
3
Reporting & Analytics amazing
5
Customization amazing
5
Mobile amazing
5
