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User review of Swift Polling

Fast and helpful support team!

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The customer support was amazing. Whenever I had a question, I could just write them in their live chat and they responded within seconds. Very kind and helpful.

What aspects are problematic or could work better?

They have a nice PowerPoint integration, but it’s not yet supported for the open-ended questions feature.

What features/services would you like to see in future versions of this product?

I wish the open-ended question could be embedded into a powerpoint like the polling questions.

What specific problems in your company were solved by this product?

We used the open-ended questions in our church to provide our congregation members with an alternative way to share their thoughts and ideas. People simply had to text to the number we picked for our Swift account. It was a good idea as our congregation is quite big and sometimes we don’t manage to approach each member individually.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Media Production

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

$30

What is your total annual cost for using this product?

$360

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

20%

FEATURE DETAILS

Survey

Survey Creator & Editor
5
amazing
Bulk Emailing
3
ok
Responder Management
5
amazing
Customization
4
very good
Distribution
5
amazing
Branching Logic and Audience Segmentation
3
ok
Formating
3
ok
Data Import/Export
4
very good
Expert Templates
4
very good
Survey Logic
4
very good
Polls & Forms
5
amazing
Multimedia
5
amazing
Backup and Auto-Recovery
5
amazing
Feedback Management
5
amazing
Labeling, Tagging, and Categorization
4
very good
Question Morphing
4
very good
Randomize & Copy-Paste Questions
5
amazing
Versioning & Testing
5
amazing
Drag-and-Drop
2
mediocre
Expression Piping
4
very good
Looping
4
very good

Platform

Performance & Reliability
5
amazing
Reporting & Analytics
5
amazing
Customization
4
very good
Mobile
5
amazing
Support
5
amazing
API/Integrations
5
amazing
User, Role, and Access Management
5
amazing
Security
5
amazing
Multi-Language
3
ok