What are the best aspects of this product?
It tries to do everything for you, but then it locks you into staying on the platform
What aspects are problematic or could work better?
They sign your Android app with their own signing key. They later will refuse to provide you with this signing key, so you will never be able to update the app on your own outside of their platform.
What features/services would you like to see in future versions of this product?
The ability to download your signing key so you aren't locked into their platform when you want to leave.
What specific problems in your company were solved by this product?
One of our employees who was a non-developer wanted to make a mobile app. It was a huge mistake to choose this company because they won't provide you with the necessary signing key to leave their platform.
Are you a current user of this product?
Yes
How long have you been using this product?
1-3 years
What is your company size?
51-100 Employees
What is your industry?
Real Estate
How did your company implement this product?
in the cloud
How long did it take to set up this product?
more than 1 month
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
Extremely high, since we now have to abandon our existing app
What is your total annual cost for using this product?
Unknown, since the cost now includes having to regain thousands of installs we have lost
How long is your contract with the vendor?
1 year
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