What are the best aspects of this product?
We use Xandria for several different things that we love:
1. Technical SAP monitoring - it allows us to combine several elements and checks so that we get notification only if there is an issue with all of them and not just a tiny point issue. That alone reduce the amount of notifications we get dramatically
2. Reporting and dashboard - using Xandria our basis team has a visual indication of the overall health of the system plus our management now get a weekly report of the SLA and performance
3. Forecast - the system allows us to see when more hardware resources will be needed based on performance and forecast needs and budget.
What aspects are problematic or could work better?
None to date
What features/services would you like to see in future versions of this product?
I would like to see even more visualization of the business process monitoring dashboard
What specific problems in your company were solved by this product?
We decrease the amount of time spent on Basis monitoring dramatically
We get a complete visibility to our SAP landscape, including synchronization of elements
It helped us find issues we weren't even aware of
Are you a current user of this product?
How long have you been using this product?
What is your company size?
More than 100 Employees
What is your industry?
Did your company use a different software before this one?
What software did you use before?
Why did you decide to change it?
We had to upgrade to Solman 7.2 and the process was so complicated we decided to check the alternatives
Are you satisfied with the change?
Yes! very much
How did your company implement this product?
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
What is the primary use of this product in your company?
How did using this product affect your business goals?
How long is your contract with the vendor?