This is by far the best SAP technical and business process monitoring solution in the market

What are the best aspects of this product?

We use Xandria for several different things that we love:
1. Technical SAP monitoring - it allows us to combine several elements and checks so that we get notification only if there is an issue with all of them and not just a tiny point issue. That alone reduce the amount of notifications we get dramatically
2. Reporting and dashboard - using Xandria our basis team has a visual indication of the overall health of the system plus our management now get a weekly report of the SLA and performance
3. Forecast - the system allows us to see when more hardware resources will be needed based on performance and forecast needs and budget.

What aspects are problematic or could work better?

None to date

What features/services would you like to see in future versions of this product?

I would like to see even more visualization of the business process monitoring dashboard

What specific problems in your company were solved by this product?

We decrease the amount of time spent on Basis monitoring dramatically
We get a complete visibility to our SAP landscape, including synchronization of elements
It helped us find issues we weren't even aware of

Are you a current user of this product?

Yes