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User review of Tango Card

This is really great!

- by Patty

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Just about every Tango Card member I interacted with are responsive. They've prioritized each of our problems and looked into each one. Service was really easy to get around. They're willing to go long and far to help determine a suitable solution you want to get done. What's more, there's no added cost in utilizing the service --- no fees or whatsoever.

What aspects are problematic or could work better?

Since they intend to continue building on to what they're offering, they suffer from certain restrictions on what they're providing. Since e-mails with gift cards are entirely from Tango Card, they have a tendency to get easily lost in people's e-mail inbox.

What specific problems in your company were solved by this product?

Before, we resorted to purchasing and sending out gift cards through e-mail every single day. For the most part, our rewards process had to be automated. There are a handful of other features that we can fully utilize to ensure the process continue to be hands-off.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.