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User review of TaxAct Business

Problematic User Interface

- by Watson

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

It makes tax filing easier. I only have to encode needed details on respective fields.

What aspects are problematic or could work better?

Although somehow helpful, using this software consumes too much time. That’s primarily because of its complicated interface and sluggish app performance.

What specific problems in your company were solved by this product?

It helps me file taxes through simple steps. Although, it still needs a lot of improvement for better performance.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

N/A

What is your industry?

Higher Education

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.