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User review of TheraNest

The mobile version of TheraNest definitely needs a lot of improvement. I love the computer version because of its fast and reliable.

- by Estel

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

I can schedule appointments even when I’m at home or out of the office. I don’t bring my laptop all the time, but I’m thankful that I can use the mobile app instead. I even do counseling sessions through video calls, which many clients appreciate.

What aspects are problematic or could work better?

It would be nice if the company behind TheraNest can work on adding some useful features to the app. Adding a specific location or therapy room on the app can be integrated so clients can directly proceed to the room. Also, they should work on the usual complaints like failure to remind us of appointments, missing logs, and so on. They should focus on improving the mobile platform because the majority of end-users find this more convenient.

What specific problems in your company were solved by this product?

TheraNest gives me a clear view of the therapy sessions that are scheduled on a daily, weekly and monthly basis. I can also see the schedules of other therapists and view the progress of each client.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Mental Health Care

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.