Generally good. . .

What are the best aspects of this product?

If you've been using or have tried using Microsoft Office, you surely won't have any problem finding your way around this program as it offers almost the same tools and functions as the office. But it's way affordable than that and other products in a similar category. In fact, I think the price is the best thing about this product. It's pretty cheap yet offers decent features like the change tracker which lets you track or analyze the changes that happened in the solution if there is any or the web editor which lets you easily edit office files and back them up. There's also no need to worry about OS compatibility because there's no need to download anything. It also offers a free trial which I find really useful when deciding whether it's the right tool for you or your business. And for problems in the system, their customer support is definitely incredible. They are many ways to reach out to them and they are really good.

What aspects are problematic or could work better?

I have to make a separate payment if I wanted to use the mobile version and I find it pretty inconvenient and not really practical.

What specific problems in your company were solved by this product?

It helps me create various documents, presentations, etc.

Are you a current user of this product?

No