What are the best aspects of this product?
I found it the cheapest company in the market, and one of the easiest to use too. There was lots of flexibility on fees, for instance, charging what ever booking fee you desire, and customer service was right there when you need it; quick and useful in their responses. I definitely trust Ticket Tailor to handle my event's ticketing.
What aspects are problematic or could work better?
I would like more options when customising ticketing widget. These could include fonts and colours, or sizing.
What features/services would you like to see in future versions of this product?
I would like more options when customising ticketing widget. These could include fonts and colours, or sizing.
What specific problems in your company were solved by this product?
We are organising an event for 1,800 people, and we expect over 4,000 to try and buy tickets when we release tickets. I have every confidence that the release will go smoothly with ticket tailor, and they have given me this confidence whilst keeping fees low, thanks to their unique payment structure.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
11-50 Employees
What is your industry?
Entertainment
Did your company use a different software before this one?
Yes
What software did you use before?
Cashew
Why did you decide to change it?
Cashew was twice the price
Are you satisfied with the change?
Yes
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
£0
What is your total annual cost for using this product?
£1,388
How long is your contract with the vendor?
Unlimited
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