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User review of Ticket Tailor

Elegant and Cost Effective

- by Lisa Silva

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

With TicketTailor, registration portals for events are effortless to create and look very professional. The customers' payment portal is user-friendly with an optional "donation" feature that we love, and the Tazotix smartphone app makes it a breeze for us to check in our attendees by scanning their barcode or finding them on the door list. We highly recommend TicketTailor for any small business or not-for-profit who wish to keep their running costs low. It is simply the best we have found!

What aspects are problematic or could work better?

We have not had any issues with this product.

What features/services would you like to see in future versions of this product?

It would be very useful from the customer perspective if bank transfer services such as POLi Pay could be included in the payment options in New Zealand. Many of our users do not have Visa Debit or credit cards.

What specific problems in your company were solved by this product?

Some of our events have a limited attendee capacity -- TicketTailor allows us to regulate numbers.

We used to run into the problem of people registering for events but not turning up -- TicketTailor helps us protect ourselves by getting payment up front, so that we don't run into financial difficulty if the person doesn't come on the day.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Non-Profit Organization Management

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enables us to create a custom event website that hosts an online registration form
  • It helps us to manage event registrations and payment processing for the event
  • It assists us to quickly register attendees at the event using onsite features
  • It provides insightful reports that help us to analyze attendee data
  • It enables us to market our events using social media and email

PRICING & COSTS

What is your total annual cost for using this product?

$300

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

Charity Discount of 20%

FEATURE DETAILS

Main features

Online registration
5
amazing
Event ticketing
5
amazing
Attendees management
5
amazing
Event CRM
4
very good
Onsite check-in
5
amazing
Event payment processing
4
very good
Event reporting
4
very good