User review
of Ticket Tailor
Fantastic white label site
-
by Fred Stuart
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
The freedom to create and edit ourselves and set up with ease (from look of our page right through to payment system and refunds)
The fact we can set a reasonable booking fee
The cost of the using the platform is incredibly good value
What aspects are problematic or could work better?
Very few issues. Perhaps a little more flexibility with design of the page but really not essential.
What features/services would you like to see in future versions of this product?
More editing possibilities for design of landing page
Introducing new tech for gate entry
What specific problems in your company were solved by this product?
Inflated booking fees / bad user experience via not white label ticketing companies
The ability to immediately receive funds - rather than wait for a ticket company to release. This really helps cash flow.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I made the decision to purchase it
How long have you been using this product?
3-5 years
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Events Services
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
WeGotTickets
Why did you decide to change it?
So we could start taking out own booking fees
Have full control of landing page layout and design
Manage our own customer service
Receive funds from payments immediatly
Are you satisfied with the change?
Yes - it's made a vast difference for us, but the user experience is just as good for our ticket buyers (if not better)
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It enables us to create a custom event website that hosts an online registration form
- It helps us to manage event registrations and payment processing for the event
- It assists us to quickly register attendees at the event using onsite features
- It provides insightful reports that help us to analyze attendee data
- It enables us to market our events using social media and email
PRICING & COSTS
What was the cost of implementing this product?
Minimal. £1
