What are the best aspects of this product?
Ticket Tailor are an extremely affordable and stable online management system for selling and recording sales of tickets for your events.
We have used the online system for 5 years and their services have improved year on year with our requirements of single events to multiple events. Their customer service is great - they listen and try to resolve any problems or requirements.
Their system can be used as stand-alone and/or integrates fully with your website and social media customer touch points.
Set up of your own box office is relatively easy, but it easier still if you spend time writing all or marketing information and promotional pictures before you log in. Then have everything ready to copy and paste and upload the images. However, you can save your event pages as drafts to return to later, or update at any time.
You can set up different methods of payment to suit your requirements and can design the interface to match your brand.
Once set up your box office becomes fully automated, so you can check in to your dash board as frequently or infrequently as you wish and check sales and data as you wish.
They have an app you can download to your smartphone to be used for checking in, which saves on buying or hiring in barcode scanners and gives great data and feedback on attendance for future events.
What aspects are problematic or could work better?
As a small event's organiser, there is not a lot we dislike. The only modification I would like to see is to the monthly payment plan.
It jumps from one event payment plan to 5 events. Maybe they could introduce a 2 - 3 event plan? However, the pricing structure is reasonable overall.
What features/services would you like to see in future versions of this product?
More mobile friendly interface.
What specific problems in your company were solved by this product?
Selling and monitoring of event ticket sales can be managed through your website and social media sites and becomes fully automated. It gives you an online booking office and enables the booking procedure UX to be easy to complete and payment can be secure through systems like PayPal. It automatically sends the customer the e-ticket and records their information for you to access at any time, along with sales data that can be invaluable for marketing and setting up other events.
You only pay per event or within a selected number of events depending on your payment plan. You pay monthly for the period of sales you want and can stop it at any time.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
What is your industry?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
What is the primary use of this product in your company?
How did using this product affect your business goals?
What was the cost of implementing this product?
What is your total annual cost for using this product?
monthly payment per event and stops at anytime we want or need it to
How long is your contract with the vendor?
Did you get any discount for this product? How much?
monthly payment plan rates based on number of events on sale