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User review of Ticket Tailor

Great ticketing platform with no fees per ticket!

- by Helen Banham

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Low subscription cost (we are a charity so get a 30% discount), easy to use and great support. Great end-user experience too for ticket buyers.

What aspects are problematic or could work better?

You can customize your event page and tickets but the page itself is not as sleek as Universe. However, they have recently updated this and so it's better now.

What features/services would you like to see in future versions of this product?

I think they've done a great job of updating the event page designs and that was my only issue.

What specific problems in your company were solved by this product?

Ticket Tailor is much easier to use and takes a fraction of the time to set up events and sell tickets than our previous platform. It's also better for user experience too.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Netcommunity (Blackbaud)

Why did you decide to change it?

Ticket Tailor is much easier to use and takes a fraction of the time to set up events and sell tickets than our previous platform. It's also better for user experience too.

Are you satisfied with the change?

Yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enables us to create a custom event website that hosts an online registration form
  • It helps us to manage event registrations and payment processing for the event
  • It assists us to quickly register attendees at the event using onsite features
  • It enables us to market our events using social media and email

PRICING & COSTS

What is your total annual cost for using this product?

CAD $300

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

30%

FEATURE DETAILS

Email and social media marketing
4
very good
Event marketing
4
very good
Online registration
5
amazing
Event ticketing
5
amazing
Attendees management
5
amazing
Onsite check-in
4
very good
Event payment processing
5
amazing
Event reporting
4
very good