- Home Event Management Software Ticket Tailor Great ticketing platform with no fees per ticket!
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User review
of Ticket Tailor
Great ticketing platform with no fees per ticket!
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by Helen Banham
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Low subscription cost (we are a charity so get a 30% discount), easy to use and great support. Great end-user experience too for ticket buyers.
What aspects are problematic or could work better?
You can customize your event page and tickets but the page itself is not as sleek as Universe. However, they have recently updated this and so it's better now.
What features/services would you like to see in future versions of this product?
I think they've done a great job of updating the event page designs and that was my only issue.
What specific problems in your company were solved by this product?
Ticket Tailor is much easier to use and takes a fraction of the time to set up events and sell tickets than our previous platform. It's also better for user experience too.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I made the decision to purchase it
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
11-50 Employees
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Netcommunity (Blackbaud)
Why did you decide to change it?
Ticket Tailor is much easier to use and takes a fraction of the time to set up events and sell tickets than our previous platform. It's also better for user experience too.
Are you satisfied with the change?
Yes
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It enables us to create a custom event website that hosts an online registration form
- It helps us to manage event registrations and payment processing for the event
- It assists us to quickly register attendees at the event using onsite features
- It enables us to market our events using social media and email
PRICING & COSTS
What is your total annual cost for using this product?
CAD $300
How long is your contract with the vendor?
1 month
Did you get any discount for this product? How much?
30%
FEATURE DETAILS
Main features
Email and social media marketing very good
4
Event marketing very good
4
Online registration amazing
5
Event ticketing amazing
5
Attendees management amazing
5
Onsite check-in very good
4
Event payment processing amazing
5
Event reporting very good
4
