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User review of Ticket Tailor

Low cost but top quality event management

- by Lady Val Corbett

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Lo.w cost but not low quality. Ease of use. No difficulty in switching. Patient, knowledgeable customer support. Payment when people book

What aspects are problematic or could work better?

I haven\'t found any problems

What features/services would you like to see in future versions of this product?

Printing place names.

What specific problems in your company were solved by this product?

The previous company raised prices twice and then decided not to offer any refunds. Ticket Tailor is cheaper by miles, do offer refunds and the quality is as good.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Fund-Raising

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Eventbrite

Why did you decide to change it?

They raised prices and decided to withold refunds

Are you satisfied with the change?

Very

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enables us to create a custom event website that hosts an online registration form
  • It helps us to manage event registrations and payment processing for the event
  • It assists us to quickly register attendees at the event using onsite features
  • It enables us to market our events using social media and email

PRICING & COSTS

What was the cost of implementing this product?

£19 per month

What is your total annual cost for using this product?

Estimate £600

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

20% dscount for not-for-profit

FEATURE DETAILS

Main features

Email and social media marketing
4
very good
Event marketing
4
very good
Online registration
5
amazing
Event ticketing
5
amazing
Attendees management
4
very good
Name badge printing
1
very poor
Event payment processing
5
amazing
Event reporting
5
amazing