What are the best aspects of this product?
instant responses through chat window.
instant payments via stripe / paypal.
easy to use contact details sections
easy to set up new events
What aspects are problematic or could work better?
- reports could be better
- slight issue with tickets being emailed without images of bar codes on them (email server was blocking this but probably an issue my end)
What specific problems in your company were solved by this product?
Very simply it's an easy to use online ticket solution, that's how it helps me
Are you a current user of this product?
Yes
How long have you been using this product?
Less than 1 year
What is your company size?
11-50 Employees
What is your industry?
Hospitality
Did your company use a different software before this one?
Yes
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
Minimal set up time so no real cost
What is your total annual cost for using this product?
£220 plus transaction fees
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
no
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