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User review of Ticket Tailor

Online ticketing solution that is really easy to use

- by Neil Rudram

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

instant responses through chat window.
instant payments via stripe / paypal.
easy to use contact details sections
easy to set up new events

What aspects are problematic or could work better?

- reports could be better
- slight issue with tickets being emailed without images of bar codes on them (email server was blocking this but probably an issue my end)

What specific problems in your company were solved by this product?

Very simply it's an easy to use online ticket solution, that's how it helps me

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Hospitality

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enables us to create a custom event website that hosts an online registration form
  • It helps us to manage event registrations and payment processing for the event
  • It assists us to quickly register attendees at the event using onsite features

PRICING & COSTS

What was the cost of implementing this product?

Minimal set up time so no real cost

What is your total annual cost for using this product?

£220 plus transaction fees

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

no

FEATURE DETAILS

Online registration
4
very good
Event ticketing
4
very good
Onsite check-in
4
very good
Event payment processing
5
amazing
Event reporting
3
ok
3
ok