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User review of Ticket Tailor

Strongly Recommend Ticket Tailor

- by Surrey Jive Swing Jive

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Our business reached the point where we had to move to ticket admission. We researched a number of other companies but Ticket Tailor was by far the cheapest. We pay a monthly fee and minimal cost on each purchase. It is also simple to use and very intuitive. It can be linked to Facebook, which makes purchasing easier, and an app downloaded to your mobile allows you to check people in directly by scanning their bar code. It then shows you they have arrived and who is still to come. It is also possible to print off a hardcopy in alphabetical order so it couldn't be simpler. We have been very impressed and we are very glad we chose Ticket Tailor.

What aspects are problematic or could work better?

The only issue is that as a company we pay the cost of the service as opposed to the customer. However, increasing the charges could absorb this.

What features/services would you like to see in future versions of this product?

None we are very satisfied thank you.

What specific problems in your company were solved by this product?

It has allowed us to sell tickets directly to our clients both through our website and Facebook.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Entertainment

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It helps us to manage event registrations and payment processing for the event
  • It assists us to quickly register attendees at the event using onsite features
  • It provides insightful reports that help us to analyze attendee data
  • It enables us to market our events using social media and email

PRICING & COSTS

What was the cost of implementing this product?

£30.00 per month

What is your total annual cost for using this product?

£360.00

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Main features

Email and social media marketing
4
very good
Event marketing
4
very good
Online registration
4
very good
Event ticketing
4
very good
Merchandise sale
4
very good
Attendees management
4
very good
Event CRM
4
very good
Surveys and polls
4
very good
Onsite check-in
4
very good
Event payment processing
4
very good
Event reporting
4
very good