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User review
of Ticket Tailor
Ticket Tailor is a great platform!
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by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
It allows me to ask buyers custom questions when they purchase tickets, unlike Eventbrite. It allows me to send email blasts to ticket purchasers.
What aspects are problematic or could work better?
I would love a way to have a standard Covid release form, sent 24 hours before my event.
What features/services would you like to see in future versions of this product?
I would like to see an easy way to transfer a customer who has already paid from one date to another.
What specific problems in your company were solved by this product?
With Eventbrite, I only had customers emails. The emails sent to customers through eventbrite never worked, my customers never received them. If I wanted to send an email in advance, I had to manually go through my Eventbrite orders. On Ticket Tailor is is incredibly easy to send email blasts.
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Farming
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Eventbrite
Why did you decide to change it?
Mainly the cost of Eventbrite and the difficulty of use.
Are you satisfied with the change?
yes
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It enables us to create a custom event website that hosts an online registration form
- It helps us to manage event registrations and payment processing for the event
- It assists us to quickly register attendees at the event using onsite features
- It provides insightful reports that help us to analyze attendee data
- It enables us to market our events using social media and email
PRICING & COSTS
What was the cost of implementing this product?
Just my labor. The fees are much lower than Eventbrite.
What is your total annual cost for using this product?
Don't know, it depends on how events I hold.
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
no
FEATURE DETAILS
Main features
Email and social media marketing very good
4
Event marketing very good
4
Online registration amazing
5
Event ticketing amazing
5
Attendees management amazing
5
Event CRM amazing
5
Onsite check-in ok
3
Event payment processing amazing
5
Event reporting amazing
5
