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User review of Ticket Tailor

We no longer need to be slaves to Eventbrite’s fees!

- by Bob Nicholson

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

We no longer need to be slaves to Eventbrite’s fees. Eventbrite has now removed the cap on how much they take per ticket. We have been searching for an alternative with no hope in sight for more than a month. We switched to Peatix to realize AFTER we moved everything over that they don’t pay out until the event occurs. With customers buying tickets more than a year in advance for us, this was simply unacceptable for our cash flow. Finally, someone recommended Ticket Tailor to us, and we have been using it seamlessly for more than a month. We are so thankful they exist, and we hope this review helps more people in our old position to find them.

What aspects are problematic or could work better?

They do not currently have a waitlist. They have told me it is on its way.

What features/services would you like to see in future versions of this product?

Waitlist

What specific problems in your company were solved by this product?

Ridiculous Eventbrite fees.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Education Management

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Eventbrite

Why did you decide to change it?

They charge ridiculous fees per ticket.

Are you satisfied with the change?

Absolutely!

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enables us to create a custom event website that hosts an online registration form
  • It helps us to manage event registrations and payment processing for the event

PRICING & COSTS

What was the cost of implementing this product?

$75 per month

What is your total annual cost for using this product?

$900

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

no

FEATURE DETAILS

Main features

Online registration
4
very good
Event ticketing
4
very good
Attendees management
4
very good
Event payment processing
5
amazing
Event reporting
4
very good