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User review of Ticket Tailor

Would Highly Recommend Ticket Tailor

- by Beckie (Rebecca) Wingrove

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

We've been using TicketTailor for our small business for nearly a year now and have found it fantastic! Really flexible, easy-to-use and fair fees - makes selling tickets to all our events a dream!

What aspects are problematic or could work better?

We've not encountered any issues.

What features/services would you like to see in future versions of this product?

It would be great to have more opportunities to personalise each event page with image galleries/colours - but that would just be an added bonus!

What specific problems in your company were solved by this product?

High ticketing fees and after-event payouts - ticket tailor has resolved both!

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Food & Beverages

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

EventBrite

Why did you decide to change it?

High Fees, after -event payment

Are you satisfied with the change?

Very

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enables us to create a custom event website that hosts an online registration form
  • It helps us to manage event registrations and payment processing for the event
  • It enables us to market our events using social media and email

PRICING & COSTS

What was the cost of implementing this product?

£20 a month

What is your total annual cost for using this product?

Around £240

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

No discount

FEATURE DETAILS

Email and social media marketing
3
ok
Event marketing
3
ok
Online registration
5
amazing
Event ticketing
5
amazing
Event CRM
4
very good
Event payment processing
5
amazing
Event reporting
5
amazing
5
amazing