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User review of TimeCamp

A fit for my type of work

- by Josianne

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

First of all, I would like to comment TimeCamp for its top-notch customer service. I have been having trouble issuing my billing statements more efficiently, and they have really done their best to help me out. This aspect still needs a bit of improvement, but all other features are working like a well-oiled machine. Plus, you can link it to Trello too.

What aspects are problematic or could work better?

As I mentioned, I’ve been having trouble sending out more accurate invoices to my client. I offer my services as a designer. This is mostly freelance work which requires me to breakdown all of my tasks so I can bill my clients properly. Now, here’s where the issue comes in: when you link TimeCamp with Trello, the system somehow confuses the tasks that I input in the latter app as a single item. Long story made short: the line blurs between file-naming conventions between these two apps and I end up having difficulty producing an invoice.

What specific problems in your company were solved by this product?

I do most of my work as a freelance specialist. This means that I am responsible for my own time and my own productivity. To make the most out of my time, I do need to pinpoint the areas in my work that I could develop to work more efficiently. Alternatively, if a particular task takes too long to accomplish, I could always have the option to bill my client more for said task.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

N/A

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.